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Privacy Policy

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Introduction

Welcome to AQ Twine! Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information. By using AQ Twine, you consent to the practices described in this policy.


Information We Collect

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Personal Information

Registration Information: When you create an account, we collect your username, email address, and password.
Profile Information: Information you choose to add to your profile, such as your bio, profile picture, and cover images.


Usage Information

Activity Data: We collect information about your activities on AQ Twine, including the content you post, comments, likes, and interactions with other users.
Device Information: We collect information about the devices you use to access AQ Twine, including IP addresses, browser type, and operating system.


Cookies and Tracking Technologies

Cookies: We use cookies and similar technologies to collect information about your usage of AQ Twine and improve your experience. You can manage your cookie preferences through your browser settings.


How We Use Your Information

To Provide Services: We use your information to operate and improve AQ Twine, including personalizing your experience and delivering content.
Communication: We may use your email address to send you important updates, newsletters, and promotional offers. You can opt out of these communications at any time.
Security: We use your information to protect the security and integrity of AQ Twine and prevent fraud.
In-House Analytics: We use in-house tools, such as Insight by RLX, to analyze usage data and improve our services.


Sharing Your Information

No Third-Party Sharing: We do not share your information with third parties. All data processing and analytics are handled by in-house tools and services within the AQ Twine network and RLX & AQ Networks.
Legal Requirements: We may disclose your information if required by law or in response to a valid request by public authorities.


Your Rights

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GDPR (General Data Protection Regulation)

Access: You have the right to access the personal data we hold about you.
Rectification: You have the right to request the correction of inaccurate data.
Erasure: You can request the deletion of your personal data under certain circumstances.
Restriction: You can request the restriction of processing your data.
Portability: You have the right to receive your data in a structured, commonly used format.
Objection: You can object to the processing of your data for specific purposes.
Withdrawal of Consent: You can withdraw your consent at any time.
Account Deletion: You can delete your account at any time. Once an account is deleted, it is permanently removed from our systems, except for any backups which are deleted periodically. Ensure you fully understand the implications of deleting your account, as this action cannot be undone.


CCPA (California Consumer Privacy Act)

Right to Know: You have the right to know what personal information we collect, use, and share.
Right to Delete: You can request the deletion of your personal information.
Right to Opt-Out: You can opt-out of the sale of your personal information. Note: AQ Twine does not sell user information.
Non-Discrimination: You will not be discriminated against for exercising your privacy rights.


Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.


Data Retention

We retain your personal information for as long as necessary to provide you with our services and comply with legal obligations. When your information is no longer needed, we will securely delete or anonymize it.


International Data Transfers

AQ Twine operates globally, and your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and safeguard your rights.


Hosting and Data Protection

AQ Twine is hosted on our custom secure datacenter as part of our RLX & AQ Networks. This infrastructure is designed to further protect your data. We also have backup systems in place both off-site and locally to ensure the safety and integrity of your information.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on AQ Twine and updating the “Last Updated” date at the top of this policy.


Control Over Your Privacy Settings

We provide various services and settings for you to control your privacy. You can manage your privacy preferences through your account settings. This includes the ability to control who can see your profile, posts, and other activities on AQ Twine.


Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
**AQ Twine Support**
Email: support@aqn.me